Problems We Solve

Technical problems in your business? We provide IT solutions for project/job management, document management, compliance, team collaboration, communication, quality systems and risk management, with a focus on long term, cost effective solutions.

If you are a business owner or manager, do you see technology holding back your potential? If you are an employee, are you getting the most out of the technology available?

Think about your workplace. Are you ever frustrated with technology? Do you ever think “there must be a better way”? Do you ever wish you had better IT skills to achieve your goals?

We work with you to identify where problems exist. We investigate where business improvements can be made. We work with your staff to deliver effective training and assessment. Big business. Regional business. Remote business. Not for Profit Business. We’re the partner you can count on. Let us solve your problem. It’s what we do!

Move to the Cloud

Geographically dispersed operations or staff
High cost of on-premise servers
Difficult to access content remotely
Spending too much on IT management
Lack of knowledge to deploy cloud solutions
No clear strategy to move to the cloud

See Solution

Business Improvement

Outdated systems & methodologies
Inefficiency due to antiquated processes
Technical systems that don’t integrate
Departmental or regional silos
Process bottlenecks
Lack of IT knowledge impeding critical decision making

See Solution

Systems Process & Workflow

No streamlined system for common processes such as timesheets, leave application, document approval, expense claims, training needs, etc
Lack of approval process
Insufficient notifications and alerts
Systems not built for mobility

See Solution

Information Management

Ineffective and illogical file plans
Poor security of documents
Unable to find information when needed
No approval of critical documents
Multiple versions of documents stored
Inability to access documents in the field

See Solution

Collaboration & Teamwork

No “team” based software
No platform for sharing documents
Delays in critical actionable items
Need to improve access of information
No platform for staff feedback and ideas
No centralised contacts

See Solution

Business Communication

Lack of a centralised communication portal
Swamped by a deluge of emails
No platform for video conferencing
Excessive emailing to internal staff
Use of IM or social networking tools
Unprofessional presentations

See Solution

Staff Training & Development

Business has no staff development program
No training needs analysis performed
Staff feel overwhelmed by new technology
Change management issues in the business
Appropriate training mode to suite workforce

See Solution

Document Writing

Staff are too busy to write documentation
Ineffectual induction due to lack of documentation
High risk activities without adequate documentation
Procedure manuals are lacking
Need plain language policies and procedures

See Solution

Time & Task Management

No “team” approach
Organisation not utilising shared calendars
Small projects unmanageable due to lack of task management tools
Tasks run overtime and deadlines not met
Poor use of Outlook and other tools

See Solution

Templates

Organisation does not have a style guideline
Multiple copies and versions of templates
Lack of consistency in output
Lack of compliance
No templates lead to extra unnecessary work
Need improved efficiency for routine documentation & correspondence

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IT Review & Audit

Organisation has no risk management policy for IT systems and data
Business has no clear IT policies
Organisation has no IT future planning
Lack of IT policy and procedures
Organisation not ready for mobile workforce
Unprepared for future innovation

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Business Intelligence

Organisation does not capture business data
Cannot present data in meaningful ways to make business decisions
Need dashboards and visuals
Want insights into data
Need to easily monitor KPIs
Difficulty aggregating data

See Solution

Strategic Planning

Business has no clear IT policies or future planning
Not for Profit business planning linked to funding cycles
Organisation needs a 5 year plan
Program for change management
Difficulty measuring current performance

See Solution

Compliance, Governance & Risk Management

Lack of registers for recording issues
Not tracking issues to resolution
Poor management of tenders, quotes, and other financial data
A desire for quality or triple accreditation
Difficulty complying with government or industry regulations
No systems for risk management

See Solution

Forms & Data Collection

Need for business forms such as customer satisfaction, issue and incident reporting
Paper systems leading to transcription errors
Too much double handling data
Forms not adequately capturing data for further analysis
A need for fillable PDF forms

See Solution

Real world business problems, solved with cost effective, proven technical solutions. Let us solve your problem. It’s what we do!

Work smarter not harder. We help you critically analyse procedures and help identify areas for potential improvement. We analyse your business activities and look for bottlenecks, silos and other inefficiencies within the business. We can then create and implement systems or redesign existing processes to realise business excellence.

Any place, any time, any device. This is the promise of cloud computing. As a Micrososft Partner, many of our solutions ustilise the Micrososft Online platform. For businesses with geographically dispersed operations, or staff that work in the field, the cloud offers advantages in team work, communication and collaboration. Cloud computing can also reduce costs and simplify your IT management.

We can assist you to understand the various cloud plans and get the best value for money, and then choose the right technology, select the most appropriate software solution, the required devices, operating systems and mobile apps. The excellent image from Matt Wade (full interactive version here) demonstrates solutions to many common business problems.